The ticketing docs now cover the expanded ticket lifecycle:

• New Blocked status and blockers — managers, PMO/PM, and admins can create a blocker on an In-Progress ticket; the parent auto-unblocks when the blocker is closed and verified. See Tickets.
• Close-review — every closed ticket now carries an Unverified / Verified / Rejected badge and an auto-assigned reviewer; rejecting prompts a relative ticket. See Reviewing a closed ticket.
• New notifications — review requested, verified/rejected, and blocked/unblocked. See Notifications.
• Backend contract — REVIEWER role, closedBadge/blockerId fields, POST /tickets/{id}/review and /blockers, and five new os.events types. See Backend Services.

The IPFOS documentation site is live. It brings together three things that previously lived in scattered design documents or nowhere at all:

• Developer Guide — architecture, local setup, and the conventions of both repositories.
• User Guide — how to use the app, written for employees.
• API Reference — generated from the backend services' OpenAPI specifications.